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Targets

Terms of Service

Effective 15 October 2026. [Pending legal review: remove this line and the bracketed items once approved.]

These terms govern the use of the Targets platform and the targets.one website, provided by Ivy Interactive ([registered company name], "we"). By creating an account or using the service you agree to them on behalf of the company you represent ("you", "the customer").

1. The service

Targets is a subscription service for sales, distribution, accounts, people, recruitment, projects and production, delivered as a web portal and a mobile app. Every module is included with every plan except AI features, which use prepaid credits. We may add, change or retire features, and will give reasonable notice of any change that removes a capability you use.

2. Accounts and users

Each company holds its own account and its own database. The login email given at sign-up becomes the master user, who is responsible for the account, its users and their access. You must keep credentials secure and tell us promptly of any unauthorised use. A group with several companies opens one account per company.

3. Plans, logins and billing

  • A login is a user who has verified their account and signed in on a device at least once. Users who never sign in are not charged. Once signed in, a login is billable whether or not it is used, until it is deactivated, from which point it is not billed from the next billing month.
  • Flex is billed monthly per login, for at least five logins, with no commitment and may be cancelled at any time, effective at the end of the current month.
  • Starter, Growth and Scale are one-year agreements for the number of logins stated in the agreement, each covering a range of logins as the pricing page states. They are paid in advance, quarterly, every six months or yearly, at the discount the pricing page states for that term. Logins added during the term are billed monthly or quarterly at the plan's rate without the discount until the term renews.
  • Self-service logins are billed at their own rate and can open only payslip, leave, attendance and claims.
  • Enterprise terms are set out in a separate agreement, which prevails over these terms where they differ.
  • Prices are in US dollars and exclude taxes, which are added where they apply. Local-currency figures shown for guidance are not prices. Prices for a current annual term do not change during that term; we give at least 30 days' notice of changes to Flex and to renewals.
  • Payment is by card or bank through Stripe, or by bank transfer where agreed. Invoices are due on receipt. If an invoice is unpaid past its due date we may place the account on hold: the master user can still sign in to settle it, other users cannot, and the hold lifts on payment. Accounts on hold for 60 days may be closed under section 10.

4. Credits

AI credits and maps lookups are prepaid packs. A credit is consumed as stated on the pricing page at the time of use. Credits expire 12 months after purchase, are not transferable, and are refundable only as the refund policy states. Starter allowances given free have no cash value.

5. Your data

Everything you and your users enter belongs to you. You grant us the right to host, process, back up and display it to run the service and support you. We do not sell it and do not use it to train models. You can export reports and statements at any time and can connect a BI tool to your data warehouse. Within 90 days of the account closing we will make a full export available on request, after which the data is deleted as described in the privacy policy.

You are responsible for having the right to enter the data you enter, including personal data about your staff, distributors, customers and candidates, and for telling them how it is used.

6. AI features

AI features are off until the master user switches them on. When on, the necessary context is sent to a model provider to produce a reply, at the level stated before use. AI output is advisory: CV scores, interview grades, generated plans and report conversations are suggestions for people to judge, and you remain responsible for decisions taken on them, including every hiring decision.

7. Acceptable use

You may not use Targets to break the law, to store or send unlawful content, to attack or overload the service, to reverse-engineer it, or to resell it without a partner agreement. You must use FBR digital invoicing and other regulatory features in accordance with the rules of the authority concerned; we provide the connection, you are responsible for what is filed.

8. Availability and support

We aim to keep the service available at all times and to schedule maintenance outside Pakistan business hours, but availability is not guaranteed except where an Enterprise agreement says so. The mobile app keeps working without a connection and uploads when one returns. Support is by knowledge base and chat on every plan, in business hours on annual plans, and with priority on Scale and Enterprise.

9. Intellectual property

Targets, its software, design and documentation are ours and our licensors'. You receive a right to use them for the term of your subscription. Your logo and your distributors' logos remain yours and are used only to print on your documents. Printed and PDF documents carry a small "Powered by Targets" line.

10. Term and termination

Flex continues month to month until cancelled. Annual plans run for twelve months and renew for a further twelve unless either side gives notice 30 days before the end of the term. Either side may end the agreement on written notice if the other materially breaches it and does not cure the breach within 30 days, or becomes insolvent. On termination your access ends, fees already due remain payable, and section 5 governs your data.

11. Warranties and liability

We will provide the service with reasonable skill and care. Otherwise the service is provided as is, and we do not warrant that it will be error-free or meet every requirement. To the extent the law allows, neither side is liable for indirect or consequential loss, and our total liability in any twelve months is limited to the fees you paid us in that period. Nothing limits liability for fraud, or for anything the law does not allow to be limited.

12. Confidentiality

Each side keeps the other's non-public information confidential and uses it only for this agreement, except where the law requires disclosure.

13. Changes to these terms

We may update these terms. Material changes are notified to the master user by email at least 30 days before they take effect. Continued use after that date is acceptance.

14. Law and disputes

These terms are governed by the laws of Pakistan. Disputes are subject to the courts of [city], Pakistan, after a good-faith attempt to resolve them between the parties within 30 days.

15. Contact

Ivy Interactive, [registered address]. Email: [contact email].