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Getting started3 min read

Going live: what happens after you sign up

Onboarding is automated and takes minutes: sign up, set up your company, and book the first order the same day. Larger rollouts go region by region, with guided onboarding and no setup fee.

There is no induction project and no setup fee. What happens after sign-up depends on the size of the team.

On Flex

Sign up on the Get started page, pay, and your workspace is created the same day. Set up the company, load products and prices, add users, and start. The knowledge base and chat support are there for questions.

On a one-year plan (10 logins or more)

  • Our team contacts you to plan the setup.
  • We set up the company with you in one call: minutes, not weeks. Then one distributor proves the daily flow from booking to cash.
  • Master data is loaded from your Excel sheets: geography, products, prices, schemes, customers.
  • Reps are trained on the phone in the market, not in a meeting room.
  • Then we roll out by region.

Training

The app guides the rep through the day, so training is short. Managers learn the portal in a half-day session. Every page of the site carries the questions our customers ask, and the assistant answers from them.

Support

Knowledge base and chat on every plan, business-hours support on annual plans, priority support on Scale and Enterprise.